This document was last updated April 1, 2020.
Your privacy is important to Leash Links. The purpose of this Privacy Policy is to inform you how Leash Links, LLC gathers, uses and shares information about you.
This Privacy Policy includes, but is not limited to Leash Links’ Websites, ‘Sites’, Services and Mobile applications. This Privacy Policy may be changed over time. Such changes shall be effective immediately upon the posting of the modified Privacy Policy. Users are advised to regularly read the Privacy Policy for possible changes.
DATA COLLECTION
In order to provide an efficient and enhanced user experience, Leash Links collects from you certain Device and Personal Information.
When you visit our Site, Leash Links automatically collects certain information from your Device, including information about your web browser, IP address, time zone, location data and some of the Cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.
Leash Links also collects Personal data that a user voluntarily provides to us. The information may include but is not limited to your name, email address, shipping address, billing address, phone number, gender, date of birth and credit card information. We collect this information from you when you place an order, subscribe to a newsletter, fill out a form or enter information anywhere on our site.
DATA USES
Leash Links uses your data to be able to efficiently fulfill your orders, personalize your online experience and to allow us to deliver the type of content and product offerings in which you are most interested. Using your data allows us to better service you in responding to your customer service requests, to be able to quickly process your transactions and orders, to send periodic emails regarding your order or other products and services and to follow up with you after correspondence.
USE OF ‘COOKIES’
This website, like many others, uses cookies. These cookies are required to properly navigate our website and improve your online experience. You consent to the use of all cookies by clicking on the banner notice posted on this website, or by clicking on any element of the website’s content.
Cookies are small text files sent to your web browser and saved on your computer or mobile device when you visit our website. Cookies improve the website’s function, enable users to personalize their online experience, and provide information to Leash Links for statistical and advertising purposes. Cookies do not link to visitors’ personal data.
We use various types of cookies to enhance your online experience and for analytics. Below is a list of some of them.
Session Cookies: This type of cookie allows users to keep items in their basket while shopping online. These cookies expire when the browser is closed.
Functionality Cookies: This type of cookie is saved by your browser even after the browser is closed. They are used to remember visitors’ login details and passwords so that information does not need to be entered again.
Analytic Cookies: This type of cookie is used to collect data about how visitors interact with our website. Examples include the domain from which you access the internet, the kind of browser or Device you use, the number of links you click within this website, the state or country from which you accessed this website, the date of your visit and how long you spent visiting the Website. The data collected is anonymous and used to gather broad demographic information about visitors that is used for internal statistical analysis.
Advertising Cookies: This type of cookie allows Leash Links to deliver relevant advertising to you based on your specific interests. It is used to gauge the effectiveness of an advertisement, and limit the number of times an advertisement is shown to you. Leash Links may also purchase digital advertising on trusted third-party websites, online platforms, or applications that may contain additional cookies. We do not have control of the information provided by those third-party cookies and do not have access to that data.
Social Network Cookies: This type of cookie enables visitors to share pages and content from our website through third-party social networking and other platforms. The companies that serve these cookies may also use your information to serve targeted advertising on other platforms.
You can block our cookies or third-party cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. The settings for most browsers can be configured to accept, manage or disable cookies within the Help, Preferences, Tools or Edit menus.
The following links offer more information on these settings.
Please note that if you refuse or disable cookies, you may not have access to all the functions of our website.
For more information about managing and opting-out of cookies, including how to see what cookies have been set on your computer or mobile device, visit www.allaboutcookies.org
3RD PARTY DISCLOSURES
We may share or transfer your information to 3rd party service providers to conduct our business.
For example, Service Providers may handle credit card processing, shipping, data management, email distribution, market research, information analysis, and promotions management. We may also share your information to administer features such as fulfilling promotions, sending communications to our customers, conducting surveys, etc. We do not authorize any of these Service Providers to make any other use or disclosure of your information.
Certain third-party service providers have their own privacy policies in respect to the information we are required to provide to them. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. For example, we use WooCommerce to power our online store – you can read more about how WooCommerce uses your Personal Information here: https://automattic.com/privacy/. We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Terms of Service.
For payment, if you choose a direct payment gateway to complete your purchase, then our Service Provider stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and our Service Providers.
We may share your contact information with our reputable retail partners and like businesses so they may send you information about our products and other products of potential interest. We do not share credit card information with these third parties. If you prefer that we not share your name and postal address with other companies, please see “How to Remove your Name from Our Mailings or Sharings” section below. Other than as set out above, you will have the opportunity to choose not to share your information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
HOW TO REMOVE YOUR NAME FROM OUR MAILINGS OR SHARINGS
You may choose to receive or decline communications from us at the point where we request information about you. You also may use the following options for removing your information from our database so as not to receive future communications, or to no longer receive our service, or to not share your name and address with other companies.
- You may send an email by clicking here.
- In generic emails that we send you, you may use the “opt out” or “unsubscribe” option included in the footer of the email itself.
YOUR RIGHTS
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website. The details of this Act are found at: https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
Also, your California Resident Privacy Rights permits California residents to request certain information regarding our disclosure of their personal information to third parties for their direct marketing purposes. California law also allows California residents to opt-out of having this information disclosed. If you are a California resident and desire to make such a request, please contact info@leashlinks.com. Please include the words “California Privacy Disclosure Request” in the subject line.
GENERAL DATA PROTECTION REGULATION (GDPR)
Under the General Data Protection Regulation (GDPR), EU citizens (and individuals located in the EU during data collection) have the right to access their stored personal data and have it provided in an electronic, machine-readable format, to rectify errors in their personal data, to know how their personal data will be used, to know how long their personal data will be stored, to know with whom their personal data is being shared, to have opportunity to have any stored personal data permanently deleted, to withdraw their prior consent to and/or restrict certain uses of personal data we collect and to know the source of their personal data collection if informed consent was not given. Details are provided at https://gdpr.eu/. Please email info@leashlinks.com with Subject “GDPR” to contact us with questions or to exercise any of these rights.
SECURITY
To protect your personal information, we take commercially reasonable precautions and follow industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Information that is publicly shared may be used by Leash Links for promotional purposes.
DISCRETION & DISCLOSURE
We reveal only the last four digits of your credit card number when confirming an order. We transmit the entire credit card number to the appropriate credit card company during order processing. We do not save the credit card number.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.
PRUDENCE
It is important for you to protect against unauthorized access to your password and to your computer. By using our website, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this website. Be sure to sign off when finished using a shared computer.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@leashlinks.com, Subject: PRIVACY POLICY or by mail using the details provided below:
Leash Links LLC
P.O. Box 515
Accord, MA 02018
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